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“The Census Bureau reports that 80.9% of households living below poverty level have cell phones and 58.2% have computers. We noticed this trend in our own community as well and it’s what inspired us to augment our online catalog and e-content with a user-friendly, customized mobile app.”
Our mission is to link people to the world. In order to do so, we need to offer an engaging experience that makes people want to use our wealth of authoritative resources as readily as they want to use the non-library resources that they frequent. Additionally, we need to prove the value of our investment in the app since this is a new offering for our library. With this goal in mind, we sought a partner who could offer a full package app to link our users to our resources in a way that was more accessible.
Our app meets our patrons at the speed of their lives, meets a demonstrated need observed in market research and enables access from anywhere. As price points on mobile devices and data plans drop, Boopsie is providing access for those who might not have a home computer or internet service. If you’ve been looking to add mobile services to your library’s strategic offerings – and you should be – Boopsie’s can help you get there.
We value offering convenience to our patrons and an app would enable them to do more on the go — place holds, check for available DVDs and find the branch location of a best-selling book, among other things. It would also give us an opportunity to promote our events, digital media and some of our special e-resources like EBSCO databases and Lynda.com.
It’s through Boopsie that we are able to provide our community a seamless connection to the library on the go. It has all the functionality people are most likely to want. We love the fact that we are on a device that’s never far from a person.
We evaluated which capabilities were crucial to have in our mobile app, and access to course reserves was at the top. Boopsie worked with us to build a course reserves channel. With this channel students can locate any book on reserve and see if it has been checked out or if it is available. Boopsie was very responsive to our needs and delivered what we needed to serve our students.