From September 8th to October 20th, Washington State Library surveyed over 1,000 Library Now users. The results show that the Library Now app is an extension of library services, reflected in 90% of the survey respondents visiting the library in person in addition to accessing services through the app.
We are offering customers a 30-day survey to help them learn about how their apps are being used by their patrons. For most customers, this will be at no additional cost. Please contact your Account Manager for more information.